Understanding Your Account Balance

The Impact Wallet and its features are available, if offered by your company.

The Account Balance you may see on your Bright Funds homepage is how much you have available to donate on Bright Funds via your Wallet. Personal contributions and company-paid contributions (including rewards, if applicable) will be applied to your Account Balance.

What fund types are included in my Account Balance?

Types of funds that may be added to your Balance include the below, if offered by your company:

• Credit grants
• Volunteer credit grants
• Volunteer matching
• Donation matching

Is my contribution to my Account Balance tax-deductible?

The person/entity who added the contribution to your Account Balance receives the tax receipt.

• If you, the donor, contributes using your credit card, ACH, payroll, or PayPal → the donor receives a tax receipt
• If the company adds funds through rewards or credit grants → the company receives the tax receipt

All tax receipts are issued by Bright Funds Foundation, a registered U.S. 501(c)(3) public charity.

Donations made from the Account Balance are not re-receipted, as the contribution has already been acknowledged.

How do I add funds to my Account Balance?

On your My Impact Wallet page, found in the left panel of your homepage, you can click “Add Balance” in the upper right corner to add funds to your Balance, using your credit card, PayPal or bank transfer payment options.

Note: processing fees may be applied, and result in a lesser amount than what was added.

You can also found the option to "Add to Balance" on your My Transactions page.

Can I make recurring donations from my Account Balance?

At this time, you won’t be able to set up a recurring donation using your Account Balance as a payment method. However, you can set up a recurring contribution for funds to be added to your Account Balance as you would like.

Do donations made from my Balance get matched?

Any donations from your Balance DO NOT get matched. If you would like your donations matched, please donate to the nonprofit's page in Bright Funds directly via credit card, PayPal or bank transfer.

Do I lose my Account Balance if I leave my company?

• As long as you're actively employed by your company, your funds remain available in your Account Balance with no expiration date. 
• The funds in your Balance can be used anytime. We encourage funds to be donated out of the Balance regularly so you are making an impact all year!
• If you do leave your company, any unused funds will be automatically donated to pre-selected nonprofit organizations. Contact [e-mail] with any questions.

Can I get a refund if I entered the wrong amount to add to my Account Balance?

Refunds are not processed if the wrong amount is made to the balance. Please be sure to enter the desired amount you would like to add to your Account Balance before submitting your contribution.

Do the funds in my Account Balance have an expiration date?

As long as you are an active employee with your company, the funds in your Balance do not expire. As soon as you add funds or redeem grants into your Balance, they are available for your use, at your convenience, as long as you are employed with your company.

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Have any questions regarding your Account Balance? Please reach out to our team at [e-mail], and we would be happy to assist.