Donors and Volunteers Help

Find the answers to the most common questions here as a donor and/or volunteer.

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Getting Started

Nonprofit Eligibility Requirements

Helpful tips to share with your nonprofit

Your Currency View on Bright Funds

Finding Nonprofits

Pro tips for finding U.S.-based nonprofits

How to search for U.S. schools

How to get your U.S. nonprofit added

Finding nonprofits based outside of the U.S.

Donating on Bright Funds

How to donate on Bright Funds

Donating using your credit grant

Donating via Payroll

Editing or stopping a recurring donation

Designating your donation

Donating to External Fundraisers

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Impact Wallet

Impact Wallet Overview

Understanding Your Account Balance

Donating with the Impact Wallet

Viewing Your Transactions

Matching Donations

What is a matching donation?

Requesting a match for your donation made outside of Bright Funds

Editing or deleting an outside match request

Statuses of a matched donation

Matching to GoFundMe Fundraisers

Disbursement Timelines for Donations

How donations are sent

Donation Disbursement Timelines for U.S. Nonprofits

Donation Disbursement Timelines for Nonprofits Outside the U.S.

Credit Grant Donation Disbursement Timelines

Reissuing donations to your nonprofit

Currency Conversions on Bright Funds

Fundraising through Bright Funds

What is a Bright Funds Fund

Creating a Bright Funds Fund

How Donations Are Split

Ending your Bright Funds Fund

Timelines for donations made to Funds

Volunteering

How to Create a Volunteer Event

Finding volunteering

Recording hours for a Bright Funds volunteer event

Recording volunteering for yourself or a group

Editing or canceling your volunteer times

Editing volunteer times for a group

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Everyday Actions

What is Everyday Actions?

Joining an Everyday Action

Allies on Everyday Actions

Employee Resource Groups (ERGs)

What is an Employee Resource Group?

Joining an Employee Resource Group

Adding a new Employee Resource Group

Managing Your Employee Resource Groups

Bright Gifts

What is a Bright Gift?

How to Give a Bright Gift

How to Use a Bright Gift

Account Information

Donation Payment Method Information

Access to former Bright Funds account

Donations for Tax Purposes

Donation summaries for donors outside the U.S.

Matching and credit donations on donation summaries

Downloading your donation summary for tax reporting