By default, nonprofits are sent checks via mail, using the address the nonprofit has registered via Candid. Checks are mailed from Bill.com Operations, our partner in donation disbursements. The address is also listed on your Bright Funds profile, right under your organization name:
If the address is not updated in Candid, you can reach out to our team directly at nonprofits@brightfunds.org, or use the chat bubble. Please be sure to share your EIN and the information you would like updated. Please do reach out to Candid as well to ensure your address is updated in their database.
And yes, we do offer ACH/EFT/direct deposit!
You can sign up for ACH/EFT/direct deposit in Bright Network, under Profile. You can also see the article linked here on signing up for ACH/EFT/direct deposit.
How often are donations sent?
Donations are aggregated on a monthly basis, and sent to the nonprofit the month following the donation is received.
For example:
- Funds for your nonprofit are received on Bright Funds January 15
- Donation is rolled up to February disbursement cycle
In short, donations are sent once a month.
When will donations appear on my Bright Network page?
Donations made on Bright Funds will appear in your Donor Report section a couple of days before the funds are to be disbursed. Once the funds are queued to be sent, the donor report for the upcoming disbursement will appear.
Questions about disbursements? Please reach out to nonprofits@brightfunds.org, and our team can help.
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