Helpful tips to share with your nonprofit

Content

• For U.S.-based Nonprofits
• For Nonprofits based outside the U.S.

For U.S.-based Nonprofits

Let your nonprofit know funds are on their way

The best way to help your nonprofit verify funds is by simply letting them know you have plan on making a donation via Bright Funds. By giving your nonprofit a heads up on donations they should be expecting, this will help them to feel more secure at the time they receive their donation check, and decrease the likelihood of a check remaining uncashed.

Disbursements through Bright Funds are sent by Bill.com Operations, our partner in donation disbursements.

• Donation timelines for U.S.-based nonprofits

Invite your nonprofit to access Bright Network

Bright Network is our portal for nonprofits, where they can access donor reports, sign up for ACH/EFT payments, and verify their current address. We highly recommend nonprofits sign up for ACH payments, as this avoids lost checks as well as any applicable manual check fees. 

Manual check fees of $25 will be applied if a total check is $500 or more. If your nonprofit registers for ACH/wire, the fee is waived.

Joining the portal is completely free for nonprofit organizations.

Confirming the nonprofit mailing address

By default, donations are sent via mailed check to the address appearing on their Bright Funds page, which is synced with the nonprofit's registration on GuideStar/Candid (a database of confirmed nonprofits). If the nonprofit's address needs to be updated, please contact our team at [e-mail]. 

If you are in touch with your nonprofit, please encourage them to update their recipient information on GuideStar, or they contact our Nonprofit team at [e-mail] to confirm their recipient details directly. Alternatively, they can sign up to receive donations via ACH to waive any manual check fees.

For Nonprofits based outside the U.S. 

Introduce Bright Funds to nonprofits outside the U.S. while onboarding

If your company offers international giving, introducing us to your nonprofit can speed up communications while going through the onboarding process. Simply add us ([e-mail]) to an email thread with your nonprofit, and we can take it from there!

Invite your nonprofit to self-onboard through Bright Network

Bright Network is our portal for nonprofits, where they can confirm their recipient details and view donation reports for donations they receive. Please invite your nonprofit to self-onboard here and our Nonprofit team would be happy to assist.

Joining the portal is completely free for nonprofit organizations.

Share our disbursement timelines with your nonprofit

Sharing timeline information can help your nonprofit get a better idea of when they should be expecting funds to arrive. 

Please note, the nonprofit must be onboarded and confirmed with their recipient details in order to receive funds. Any delay in their onboarding may have any donations disbursed outside their normal timelines.

• Donation timelines for nonprofits based outside the U.S.

Share our point of contact

We are always happy to help with any questions you or your nonprofit may have! Reach out to us via email at [e-mail].